Odoo Website Warranty Management Module - Product Warranty Claim Management in Odoo - Better Customer Service Solution



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Odoo Website Warranty Management Module - Product Warranty Claim Management in Odoo - Better Customer Service Solution

  • Support Period
  • Support Edition
  • Support Version

105.97 105.97 105.97 USD


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Odoo website warranty management module allow you to configure warranty on any product. Product warranty claim management in odoo application provides facility to create product warranty claims, verify and set warranty periods

The product warranty management system in odoo is this great and easy to use plugin! Best value on the market! Assign single or multiple warranties to your products, create forms and warranty presets, set warranty period, add warranty thumbnails, enable product warranty to renew, and more! Manage all your requests in a single page, change request status on the fly with one click, send an email to your customers directly from the request manager pages, add an unlimited warranty to a product, easily sell warranties with your products, add warranties to your variable products, enable an easy overview of warranty requests for your customers, allow multiple warranty requests.

As a promotional tool, product warranties promote reliability and quality with longer and better warranty terms that mean a more reliable product. Product warranty management on odoo will allow your customer to purchase a product with a odoo warranty subscription. Suppose the product is purchased with odoo warranty management software. In that case, customers can claim their warranty on the odoo website, and it will create an odoo ticket for assistance in the warranty management system In odoo. The support manager manages these do help tickets and can assign them to another team/person who will handle the problem or provide services through warranty management system software in odoo.

Call / Ticket Customer Service Management, will send a notification to the clients to renew Warranty when your product warranty is expired. Under the contract, the product provides service to customers from complaint management, email, warranty management, call management, and product issue management.

Key Features of Product Warranty Management in Odoo

Dashboard Reports

The dashboard keeps data on product warranty statistics and ticket management for easy warranty claim management in odoo.

Manage Support Executive

Add, edit, and delete your support employees or support agents for effective product warranty management in odoo.

Customer Support Portal

Our odoo warranty management solutions provides customer support portal for odoo website to help manage product warranty in odoo

Report of Each Users

Our warranty management system software in odoo allows you see all activity and report of support users and customers.

Ticket Filters

With our ticket filter feature, you can see all activity and report of customers product warranty in odoo.

Agents/Support Executives

Configurable auto email sending mechanism when a customer creates a support ticket from odoo website.

Assign, Status, Resolved

Set status of product for warranty and add assign status such as pending, queue, resolved through our warranty management system software in odoo.

Website Portal

All support responses are displayed in odoo website helpdesk tickets menu for customers

Calender View

From odoo product support admin, you can see all ticket in a calendar view

Bill/invoices from a list

Support Manager can close tickets and send an invoice to customers for renewing warranty on products in odoo.

Document Attachment

Document attachment functionality implements in website frontend form for product warranty in odoo

Responsive Website Form

Added features in odoo product warranty customer support form for creating customer tickets product service.

Roles and Rights

Product warranty support in odoo, allows users to go through predefined roles and right first .

Set Warranty Period

You can set a product warranty period in days, months and years for product warranty verification.

Add Warranty Renew

You can extend product warranty period in years, months and even in days for only with our odoo product warranty renewal feature

Add Free Product Warranty or Add Paid Product Warranty in odoo:

Set up the product Warranty type for each product independently. Add quick warranties or a preset warranty. Pick Included or Paid warranties and set the included period type to Days, Weeks, Months, Years

Manage multi-item order requests in one single parent request! Process each product within the order warranty request separately. Set the Request Status for each product within the order individually and change the status to Processing, Completed, or Rejected. All the options for the full management of your multi-product warranty requests are on a single page and a click away! Returns are also available for single or multiple items or products within a single order.

Odoo Website Warranty Management Module - Product Warranty Claim Management in Odoo - Better Customer Service Solution
Click on Settings => User => Support Manager
In Product Module, there is field of "can be warranty"
When "can be Warranty" field is checked then you will see Serial Number
Click on lot/Serial Number button to create or modify Serial Number
In search view, you will get list of product which is listed under "Can be warranty"
You can create customer name, serial number, customer email, warranty period (start date and end date)
Create ticket wth backend details
Ticket is created successfully
Ticket created in backend
If Wrong Serial Number while creating ticket
You will get below message.
If Serial Number is already assigned to another customer:
While Creating ticket:
You will get below message.
Warranty Menu
According to Product and Serial Number and Warranty period will be defined
According to Product and Serial Number and Warranty period will be defined
Support Manager can Create Task
Following Task will created
Product Warranty ManagemenSupport Manager can Create Invoicet in odoo, Product Warranty Claim, Verify and set warranty period days, months, years
Following Invoice will created
Support Manager can Create Repair
Following Repair will created
In chatter box, invoice number and repair number will be listed
Invoice Number and Repair Number will be listed out
Support Manager can create Timesheet
Settings --> users --> Support user
Support User cannot create Task,Invoice
Kanban View - Tickets with Status
List View - Tickets with Status
Form View - Detail page of Customer Ticket
Calendar View - Tickets with Status
Show Ticket
Search Ticket
If wrong serial number
Last Updated On :
February24, 2020
Supported Version :
Supported Edition :
Community Enterprise
Compatible Browsers :
License :
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